USB Flash Drives provide a great medium for storage, transfer, streaming and backup of video files in their full HD native format. Most television manufacturers now provide USB capability but there is no standard in format and compatibility. While this was a welcome feature for videographers, the lack of standard format and compatibility means that some clients could experience difficulty playing USB video on their TV. Computers sometimes will also face compatibility issues due to a drives format and differences between PC and Mac systems.
First, try your USB drive on a different TV. Second, try your USB flash drive in your computer or laptop. If the file plays on computer or laptop, your USB is not the issue, its your TV.
Format: Your video files are in MP4 video format and your USB drive is formatted to ExFat format. Most televisions with USB ports can play MP4 files but the difference is the USB formatting. Because wedding video files are larger than 4gb, we cannot format to Fat32 as Fat32 has a 4gb file size limitation. We have chosen the ExFat format due to its inherit compatibly with both PC and Mac. Please check your televisions specs to see if ExFat is compatible.
The best solution for viewing a USB drive on a television with no native capability is a USB Media Player. Search Amazon for USB Media Player and you will find many devices ranging from $30-$100. These devices connect to your TV via an HDMI cable and can play video on USB drives. We have purchased, tested and can recommend devices in the below chart. Many gaming consoles have the ability to play video and is certainly worthy of a try. The Playstation3 and the Xbox systems have been reported to play video via USB flash drives but we have yet to personally test.
If none of these solutions works for you, please contact us to discuss a solution that meets your needs.